Refund & Cancellation Policy
Thank you for shopping at MadxStore. We are confident that our digital scripts will provide great value.
Our "No Refund" Policy on Digital Products
Due to the digital nature of our products (software scripts) and the immediate, irrevocable access provided to you upon purchase, all sales are final and non-refundable.
Once a product has been purchased and delivered (e.g., sent via our bot or emailed), it is considered "used" and cannot be "returned." We do not offer refunds, returns, or exchanges for any reason.
Why No Refunds?
We maintain this strict policy for the following reasons:
Irrevocable Access
Once you download or receive the script, you have full access to its source code and contents. This access cannot be revoked.
Intellectual Property
Our products are intellectual property. A "no refund" policy protects us from fraud where a customer could download the product, claim a refund, and continue to use the script.
Clear Product Previews
We provide clear descriptions and features of our scripts. It is the customer's responsibility to read this information and ensure the product meets their needs before purchasing.
User Acknowledgment
By completing your purchase through our Telegram bot and Razorpay, you explicitly acknowledge, agree, and consent to the following:
You are purchasing a digital, non-tangible, irrevocable product.
You have read and understood our "No Refund" policy.
You waive any right to a refund or chargeback for this transaction.
Cancellation Policy
Due to the automated and instant nature of our delivery system, an order cannot be canceled once the payment has been successfully processed by Razorpay.
Exception: Defective Product or Non-Delivery
While we do not offer refunds, we are committed to ensuring you receive a working product as described.
Non-Delivery
If you successfully paid but did not receive your product within 30 minutes, please contact us immediately at madxbots@gmail.com with your Transaction ID. We will verify the payment and re-send the product.
Defective Product
If you believe the script is defective or not functioning as described (i.e., has a bug), please contact us within 7 days of purchase. We will investigate the issue and, if a bug is confirmed, we will provide you with a fixed version of the script. This does not entitle you to a refund, but to a working product.
Contact Us
If you have any questions about this policy or are facing issues with your product, please contact us at madxbots@gmail.com