Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
Introduction
Welcome to MadxStore ("we," "us," or "our"). We are operated by Ruban Karthick V. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our digital products (e.g., Telegram bot scripts) or interact with our services, including our website (madxstore.pages.dev) and associated Telegram bots.
Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us and information that is collected automatically.
Information You Provide
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Personal Identifiers: Your full name, email address, and/or Telegram user ID.
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Contact Information: Your email address and any other information you provide when you contact us for support.
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Transaction Information: Details about the products you purchase and the transaction date/time.
Information We Do NOT Collect
🔒 Financial Information: All payments are processed by our third-party payment gateway, Razorpay. We do not collect, store, or have access to your credit card details, debit card details, bank account numbers, or other sensitive financial information. We only receive a payment confirmation, transaction ID, and the basic information listed above.
Information Collected Automatically
When you visit our website (madxstore.pages.dev), our host (Cloudflare Pages) may collect standard log information, such as your IP address, browser type, and pages visited, for security and analytics purposes.
How We Use Your Information
We use the information we collect for the following purposes:
To Fulfill Your Order
To process your transaction and deliver the digital product(s) you have purchased.
To Provide Support
To respond to your questions, bug reports, and customer service requests.
To Communicate With You
To send you transaction confirmations, delivery notifications, and important updates.
For Security & Legal Compliance
To prevent fraud, protect security, and comply with legal obligations.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
With Our Payment Processor
We share transaction information with Razorpay to facilitate and confirm your payment.
For Legal Reasons
We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order or subpoena).
To Enforce Our Policies
To enforce our Terms & Conditions and other policies to protect our rights, property, or safety.
Data Security & Retention
Data Security
We are committed to protecting your information. We implement reasonable administrative and technical measures to safeguard your data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, such as for providing support and for our legal and financial record-keeping obligations.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. Please submit such requests to our contact email. We may need to verify your identity before processing your request.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Business Name: MadxStore
Operated by: Ruban Karthick V
Email: madxbots@gmail.com
Address: 5 V P Chindhan nagar, ValayanKadu
Tirupur, Tamil Nadu, India