Contact & Grievance Redressal

We are committed to providing excellent customer service. If you have any questions, require technical support, or have a concern or grievance, please use the contact details below.

General Support & Inquiries

For all product questions, technical support for bugs, and pre-sales inquiries, please contact us via email. We aim to respond to all support requests within 24-48 business hours.

Support Email: madxbots@gmail.com

Grievance Redressal Policy

In compliance with India's Information Technology Act, 2000, and the Consumer Protection Act, we have a designated Grievance Officer to address any concerns or grievances you may have regarding our products or services.

When filing a grievance, please include your name, contact information, order details (Transaction ID), and a clear, detailed description of your concern. We will acknowledge receipt of your grievance and work to resolve it in a timely manner as stipulated by law.

Contact Details & Grievance Officer

Business Name: MadxStore
Grievance Officer: Ruban Karthick V
Contact Email: madxbots@gmail.com
Operating Address: 5 V P Chindhan nagar, Valayankadu
Tirupur, Tamil Nadu, India